Project
Omni Channel CX & UX Design
Role
Senior Digital Designer
Senior Digital Designer
Company
@home
@home
@home | CX Omnichannel Designs
These campaigns involved designing a targeted, data-driven email series to introduce @home’s latest product collection, now exclusively available through the BASH app. By leveraging personalised content, compelling visuals, and clear CTAs, the campaigns aimed to:
• Increase user engagement by showcasing key products tailored to audience preferences.
• Drive app downloads & retention by emphasizing seamless in-app shopping benefits.
• Strengthen brand loyalty through a cohesive, on-brand narrative.
• Increase user engagement by showcasing key products tailored to audience preferences.
• Drive app downloads & retention by emphasizing seamless in-app shopping benefits.
• Strengthen brand loyalty through a cohesive, on-brand narrative.
The emails combined minimalist design, mobile-first optimisation, and behavioural triggers to maximize open rates and conversions.
Success was measured through click-through rates (CTR), app installs, and post-campaign sales analytics.
@home - A touch of new ✨






@home - Décor for the dining table 🍽





@home - New to Home Décor 🌿




